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Get in Touch with FiberPro
Whether you need emergency support, have questions about our services, or want to discuss a new project, we're here to help. Reach out today and experience the FiberPro difference.
Office Location
2727 E Grand Ave
Hot Springs, AR 71901
Contact Methods
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We'll respond within 24 hours
Office Location
2727 E Grand Ave, Hot Springs, AR 71901
COMMON QUESTIONS
Frequently Asked Questions
What types of facilities do you serve?
We specialize in automation solutions for wood products manufacturing facilities, including sawmills, veneer mills, plywood manufacturing plants, and lumber processing operations. We serve facilities of all sizes—from small family-owned mills to large-scale industrial operations across North America.
Do you provide emergency support?
Absolutely. We offer 24/7 emergency support, 365 days a year. When you call our emergency hotline, you'll reach a live person—not a recording—and our team will work immediately to get your operation back online. Most emergency calls are responded to within 30 minutes.
What's included in a bottleneck analysis?
Our bottleneck analysis includes a comprehensive on-site evaluation of your entire production flow. We collect detailed data on cycle times, equipment performance, and workflow efficiency. You'll receive a detailed report identifying specific bottlenecks, quantifying their impact on throughput, and providing actionable recommendations with estimated ROI.
How long does a typical installation take?
Project timelines vary based on scope and complexity. A simple equipment upgrade might take 1–2 weeks, while a comprehensive automation system could take 2–3 months from design to commissioning. We work closely with you to minimize production disruptions.
Do you offer maintenance contracts?
Yes. We offer flexible maintenance agreements tailored to your needs and equipment, ranging from annual inspections to comprehensive coverage including parts, labor, and priority emergency response.
What areas do you serve?
While we're based in Arkansas, we serve clients throughout North America. We've completed projects from the Pacific Northwest to the Southeastern United States and everywhere in between.
Can you work with our existing equipment?
Definitely. We're experts at integrating new automation with legacy equipment. Whether you want to upgrade a decades-old system or add modern controls to existing machinery, we have the experience and expertise to make it work seamlessly.
How do I get started?
Simply reach out via phone, email, or LinkedIn. We'll schedule a time to discuss your needs, challenges, and goals. For many projects, we'll arrange an on-site visit. There's no obligation.